FREQUENTLY ASKED QUESTIONS
Are you part of the American Express 'Shop Small' Campaign?
Yes, the scheme encourages American Express cardholders to 'Shop Small' and support their local shops.
When you spend £10 or more on your Amex Card, you will be automatically refunded £5 on your monthly statement.
The scheme runs annually for a section of December, and during 2020 it ran during a period in the summer.
Watch out for national advertising about future 'Shop Small' campaign periods., particularly once the national Lockdown ends.
What are your normal opening times after the national Lockdown ends?
Cheam Sports is open from Tuesdays to Saturdays from 10.00am until 4.00pm. Cheam Sports is closed on Sundays and Mondays although we will be open on the first day after the four month Lockdown.......MONDAY 12th APRIL.
How long will it take you to restring my racket?
During the final week of the national Lockdown, we will continue to offer racket restringing services, with free collection and delivery, Please email on , or use the Contact Form on this website, or telephone or text on 07766 087644 for a speedy response.
After Lockdown (from Monday 12th April), normally a racket will be restrung within 24 or 48 hours. Rackets delivered by 4.00pm can usually be made ready for collection from 10.00am on the following business day if required urgently. Mutually agreed times for free home collection and delivery can be arranged for certain post code areas (please contact the shop, or check the geographical area by clicking on the Restringing headline).
Can you repair the tip on my snooker cue?
We offer a tip replacement service. The glue needs time to cure, and will need shaping, so this is usually a 24 hour service.
Can you re-tip my darts?
We have an on-site re-tipping service available upon request.
Do you offer 'Gait Analysis' when I'm buying running shoes?
If you don't mind strolling up and down the shop for a while as we check your alignment, your arches, your ankles etc, we can make a good assessment of the type of shoes you will need. if you can also bring with you a previously used pair of shoes, we can learn much from the tread pattern and wear over time.
During the final week of Lockdown, the same gait analysis can be carried out at or outside your home, if you wish.